Frequently Asked Questions
We do not require that dogs be enrolled in Daycare to enjoy a visit at the Spa. We do, however, require that they be current on their vaccinations. All of our Spa services are by appointment. Dogs who are attending Daycare or Boarding can enjoy a visit to the Spa with a scheduled appointment during their stay.
Exactly what is sounds like… dogs are not kept in kennels during the day at Doggy Daycare and Spa. We will use crates for a “time out” and many dogs like to go into a crate for a nap during the day. Our dog gymnasium and outdoor playground provide our daycare attendees with over 8000 sq. ft. of space for running, playing, napping or simply hanging out!
If a dog is not going to get along with other dogs, then they cannot attend daycare at our facilities. We have requirements that must be met by all of our attendees and an evaluation that must be completed before their first scheduled day. The dogs are always supervised when they are playing together to ensure that everyone is safe.
We do not separate small and large dogs during Daycare. All of the dogs that come here have to be nice, whether they are big or little. We find that dogs rarely look at each other in relation to size, but more so to their ability to communicate and interact appropriately using good dog manners.
We conduct evaluations by appointment, preferably between the hours of 10am and 3pm as we do not have as heavy an influx of traffic in-and-out of the building during that time. We want to be able to devote our time to you and answer any questions you have regarding our services. Before 10am and after 3:30, we are very busy with drop offs and pick-ups. Most evaluations, which include a tour of our facility, can be completed in approximately ½ hour.
Unfortunately, we do not offer individual boarding. If your dog does not get along with other dogs and/or has shown aggression towards another dog, then our facility is not the one for you. We recommend touring any facility prior to scheduling boarding.
All dogs must be at least 5 months old and spayed or neutered.
Believe it or not, in the middle of the day most of the dogs are laying down in the gym enjoying group nap time together. If we find that a dog will benefit from a private nap, then we make accommodations for them.
Yes, all of the dogs must be vaccinated for Rabies, Distemper, Hepatitis, Leptospirosis, Parvo, Parainfluenza (aka DHLPP combo or variation) and Bordetella (kennel cough vaccine). We have a form that your Veterinarian needs to fill out prior to your dog’s interview ensuring that your dog is current on all of our required vaccines, on flea preventative, heartworm preventative, and in good health. We also think it is important your Veterinarian knows that your dog is enrolling Daycare.
Dogs must wait at least 10 days before coming for their interview after their first Bordetella vaccine. This vaccine has an incubation period before becoming effective and protecting your dog.
Yes. The vaccine is about 85% effective and is similar to the human flu vaccine in the fact that it protects us from some but not all strains of the virus. We feel that 85% protection is better than 0%.
We require that all dogs attending daycare be on year round flea preventative. While it is unlikely that your dog will get fleas at daycare, there is always a possibility any time your dog is exposed to other animals. If your dog is on flea preventative and is exposed to a dog with fleas, you won’t have to worry about having a problem at home. Flea preventative is for your protection.
Each dog (or dog family) has their own individual sleeping quarters. We provide them with a 4’x6’ space to rest their heads and bodies after a day enjoying the freedom of Daycare. You get to bring their bed from home, food, toys, favorite chews… whatever it is that will make your dog/s more comfortable. We will provide the dishes, so don’t worry about bringing those. We use only stainless steel and wash them in the dishwasher after every meal.
We have a security system that is armed every night. The alarm system monitors for break in, break out (of a dog from their room), and fire. If there would be a fire, we do have an emergency plan in place. It is our top priority to ensure that everyone who comes to Doggy Daycare and Spa is safe. We also have security cameras throughout the facility. We arrive every morning at 6:30am and promptly take everyone out for their morning potty break.
We are happy to have you bring your dog when it is convenient for you; however, we do require reservations, so please call, email, or text if your dog is not already on our schedule for Daycare. If we are unable to answer your phone call, please leave a message so we will expect your dog. Having an accurate attendance count allows us to plan for our day. We also request that all attendees arrive by 9:30 am so that we can get everyone acclimated and introduced.
We think it is very important. We do understand disruptions in schedules and have no problem rearranging a day every now and then. We do find, however, that dogs who come on the same day or days every week are more well adjusted with their Daycare experience and enjoy it more thoroughly. Imagine if every time a kindergartner walked into his/her classroom, there was an entirely new group of children… that would be very stressful. Coming into Doggy Daycare when there is a new group of dogs every time can be stressful on your dog as well.
Of course, and we encourage you to do so! We know that being apart is difficult for both of you. You may call, email, Facebook message, or text and check in on your dog as often as you wish.
You can pick up your dog anytime before 7pm, Monday through Friday, and between 4pm – 7pm on Saturdays. The only days we close early are Sundays and some holidays.